As a Senior Content Developer at Shopify, I:
- Developed educational content, assessments, enablement materials, web content, and more for Shopify Academy, a global learning platform serving 200K+ active monthly users.
- Defined and scaled global voice and style guidelines for Shopify Academy, establishing editorial standards that ensured consistency across a large, fast-moving content ecosystem.
- Owned the full editorial lifecycle across 200+ courses, video scripts, articles, and marketing emails; copyedited for clarity, accuracy, tone, and consistency, maintaining an 80%+ CSAT score.
- Mentored internal contributors through structured feedback, formal training, and weekly editorial guidance.
Here are some samples of my work:
Writing training for external education team
E3 Style snack: Weekly writing tip highlighting style guide and best practices
Shopify Academy homepage:
Courtney McCune 